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1.4 Based on 67 reviews
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    • Road service when i used it 2
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    • Assistance not provided 6
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Attempted several times to speak to the person in charge of a highly questionable letter of solicitation. That person I was to discover is so important in his opinion that he does not accept telephone calls. Instead I found myself involved with a series of non-productive and annoying emails designed as road blocks to avoid addressing my complaint. This is a popular tactic utilized by bottom feeder entities that simply do not wish to accept... Read more

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The repair shop on Shady grove is the worst possible place to go. Do not get your vehicle repaired there They will overcharge you and give you incorrect information

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First of all, when I bought my plus membership it said that I was covered for my benefits. With that in mind I went ahead and drove the wrangler thinking I was completely good to go in case of a breakdown. Well, brake lines burst and left us stranded. Called dad and he came out to wait with me. Called AAA and they said a truck would be there in 20 mins. An hr later the tow truck gets there. He gets the jeep up on the flatbed and then tells me I... Read more

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I have had AAA for about 3 years & just upgraded to premium 200 mile plan. I live in the Seattle area & bought vintage car in Portland OR. Didn't want to make the trip fearing a possible breakdown on busy I-5 so I called AAA to get it towed & was refused because they said I bought a non running vehicle, after explaining the situation to several supervisors I got no where. This is horrible service & the equivalent of dealing with an insurance... Read more

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American Automobile Association - Automobile Club Of Southern California is a Fraud!     Do Not Do Business With Them!
1 of 3

I wrote this review back on Saturday, December 12th, 2015 and a lot of what I am going to say is a repeat, but there will be some updates as well. Yes, I did sign up for their Services, however, since I did Not need their Services after all since I decided that I am Not Going To Drive At All, I decided to Cancel Their Services Right Away with American Express since that is How I Paid For Their Services To Begin With and Had No Problem In Doing... Read more

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Tony's tow Paramount ca left me stranded @ night with two young children because car I was driving was not registered to me. AAA says now must registered to you not like before. Read more

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*** tow driver left me with two young children stranded @ night with a flat tire because the car I was driving was not registered in my name- Tony's tow paramount ca. Supposed to cover any car I'm driving but aaa says now only covers if car is registered to you- so if you borrow a car too bad- aaa club creeps & low life contracted drivers suck- alternatives to aaa.

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We had AAA replace batteries in our cars and both failed at the same time after less than a year. One battery read as bad and AAA replaced it. The other read ok, so the tech insisted there was a problem with my car. My mechanic said the car was fine but the battery was bad. After arguing with AAA, they finally replaced it. 6 months later, the same story, exactly the same. AAA told me this morning that they'd replace it, the tech refused because... Read more

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My wife and I have been members of AAA for decades, mainly because of "The Security of Roadside Assistance." Tonight at 11:30pm, I called for a flat tire. I was given an ETA of 90 minutes. I was told at 12:30am that the driver was 10 minutes away, so I left my hotel and went to a dark parking lot to wait for the driver. At 12:45am, I called and was told that the ETA was now back at 1:00am. I wanted to just go to bed and call back in the... Read more

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