American Automobile Association Reviews and Complaints
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0
ISSUES RESOLVED
367
TOTAL REVIEWS
$320K
CLAIMED LOSSES
$2.9K
AVG LOSS
19.9K
PAGE VIEWS
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Customers don't like
- Delay and rude denial of the claim
- Fraud
- Irresponsibilty
Customers like
- Road service when i used it
- Polite people
- People who came to tow are excellent
Sept. 5, 2018 AAA Rockland, MA Total lack of communication and arrogance of AAA Reps on desk in processing MA License renewal. Many elderly, handicapped persons were told to wait several hours before processing license renewals. Most applicants were told to return with...
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I didn't like
- Rockland ma customer service licence renewal
My car could have burn up with me in it,be cause of this battery. I call one your District Manager his name is Alex Ortiz (Tomark) .My case #101 922 Mr Ortiz did help. Your car care service in Charlotte seems to be giving run around. I took my car in Friday 17 around...
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Yes I am filing a complaint with the better business bureau because I still can't get nothing resolved your service manager in Huber Heights Ohio is very incompetent and he's also a liar, then I called a lady by tge name of Stephanie pross she refuse to talk too me she...
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Do not buy any battery from AAA. I bought one a year ago under warranty 3 years replacement guarantee. Just about 2 days ago my car didn’t start so I called AAA. Their technician check my battery and he said there is a problem with my battery and also alternator so I...
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We went to AAA in Smithtown ,NY to help us make arrangements for a hotel in London, England. The woman who assisted us suggested the Hilton London Green Park and a reservation was made. I have never had any trouble with recommendations previously made by AAA but our...
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I had AAA for 4 years and I always thought it was worth the cost when i signed up I assumed i would only need to pay for the membership fee but a few weeks ago my 2007 ford f150 scab pickup truck broke down in the middle of nowhere in Nevada I called AAA and a nice...
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I liked
- People who came to tow are excellent
- Polite people
I didn't like
- Price
- Scam
- Mileage limit
Wife had a flat. AAA sent an idiot tow service rep who installed her partially deflated factory spare - which came off the rim 10 minutes later after he drove away. I had to leave work and drive to the next State to rescue my wife, daughter, sister and 93...
I didn't like
- Incompetent service reps
- Disorganized
- Argumentative service reps
I’ve always believed AAA road side assistance was something you just had. I’ve been a member for more than 30 years. I’ve given memberships as gifts to relatives and friends. I was driving home tonight, the gas light came on and said I had 50 miles to empty. I was...
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My car had a transmission problem. After calling around SF to find someone who could transmission, I called triple AAA to have them tow to the place. Triple AAA then offered to tow to a place that was AAA approved as I would receive a discount, I asked them if they do...
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I liked
- People who came to tow are excellent
I didn't like
- Customer service
- Policy
- Supervisors
Similar to American Automobile Association
As someone who has been a member of AAA for a few years, and who up until recently never had to make a roadside assistance claim, I was shocked to learn how completely inadequate and incompetent their services truly are during a recent incident that I dealt with. I was...
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I didn't like
- Bad service
Select Reason
You know the rules before you enter the building so I reject that part of your argument. However, it reads as if your state is truly backwards in the way the renew plates/tags...