filters
State:
Show
City:
Show
Product:
Show
Show

American Automobile Association - AAA Refused to tow car home

AAA towed my car to repair facility. The garage quoted a transmission repair of 3,000. I cannot afford this. So I called AAA to tow car home. They refused to help because they said they already towed it to garage. So, should I try to drive it home, and then if it fails, now I will be endangered because I may stuck in the middle of the road?
Company wrote 0 private or public responses to the review from Nov 11.
1.0
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Website
#1398402
Reply to reviews
Show

American Automobile Association - Understand your frustration

It is not about the battery but the AAA facility it used to ne a good roadside program but have noticed in the last couple of years that if you need to have some help from them you better sit back and figure out how to become comfortable because you are going to waste the majority of the day waiting for service Sarcastic Sarcastic
Company wrote 0 public responses to the review from Nov 11.
#1398113
Reply to reviews
We've been customer with AAA for almost 10 years & in these past 10 years probably we use the service for couple times. Our car broke down and we call roadside take them almost 2 1/2 hours to come. When he came he said too far so he will not tow and left, we told him...
Read more
Company wrote 0 private or public responses to the review from Oct 24.
#1388141
Reply to reviews
Sept. 5, 2018 AAA Rockland, MA Total lack of communication and arrogance of AAA Reps on desk in processing MA License renewal. Many elderly, handicapped persons were told to wait several hours before processing license renewals. Most applicants were told to return with...
Read more
Company wrote 0 private or public responses to the review from Sep 05.
Anonymous
Anonymous

You know the rules before you enter the building so I reject that part of your argument. However, it reads as if your state is truly backwards in the way the renew plates/tags...

1.0
I didn't like
  • Rockland ma customer service licence renewal
#1347791
Reply to reviews
My car could have burn up with me in it,be cause of this battery. I call one your District Manager his name is Alex Ortiz (Tomark) .My case #101 922 Mr Ortiz did help. Your car care service in Charlotte seems to be giving run around. I took my car in Friday 17 around...
Read more
Company wrote 0 private or public responses to the review from Aug 20.
#1334612
Reply to reviews
Show

American Automobile Association - Not fixing my vehicle

Yes I am filing a complaint with the better business bureau because I still can't get nothing resolved your service manager in Huber Heights Ohio is very incompetent and he's also a liar, then I called a lady by tge name of Stephanie pross she refuse to talk too me she forwarded my number directly to her. Voice mail I'm also going to tell everyone to never take their vehicle to triple AAA for nothing
Company wrote 0 private or public responses to the review from Aug 07.
1.0
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
#1323396
Reply to reviews
Do not buy any battery from AAA. I bought one a year ago under warranty 3 years replacement guarantee. Just about 2 days ago my car didn’t start so I called AAA. Their technician check my battery and he said there is a problem with my battery and also alternator so I...
Read more
Company wrote 0 private or public responses to the review from Aug 02.
#1319647
Reply to reviews
We went to AAA in Smithtown ,NY to help us make arrangements for a hotel in London, England. The woman who assisted us suggested the Hilton London Green Park and a reservation was made. I have never had any trouble with recommendations previously made by AAA but our...
Read more
Company wrote 0 public responses to the review from Aug 01.
#1318965
Reply to reviews
I had AAA for 4 years and I always thought it was worth the cost when i signed up I assumed i would only need to pay for the membership fee but a few weeks ago my 2007 ford f150 scab pickup truck broke down in the middle of nowhere in Nevada I called AAA and a nice...
Read more
Company wrote 0 public responses to the review from Jul 29.
I liked
  • People who came to tow are excellent
  • Polite people
I didn't like
  • Price
  • Scam
  • Mileage limit
#1316046
Reply to reviews
Sad Wife had a flat. AAA sent an idiot tow service rep who installed her partially deflated factory spare - which came off the rim 10 minutes later after he drove away. I had to leave work and drive to the next State to rescue my wife, daughter, sister and 93...
Read more
Company wrote 0 private or public responses to the review from Jul 24.
1.6
I didn't like
  • Lied about tow truck arrival estimates
  • Incompetent service reps
  • Disorganized
#1312100
Reply to reviews