Filed claim for Car Travel Interruption Reimbursement following auto accident in which car was totaled and my husband injured. My Plus policy states I have up to $1000 in reimbursement coverage of hotel, meals and transportation home costs.
After 2 months under review, my legitimate claim was DENIED due to small print (Not mentioned in benefit advertisement). In other words, the accident doesn't matter, as it was not conveniently timed according to the wording of the policy. We are left holding the bag for car rental and extra hotel costs because of TRICKY LANGUAGE in policy. Potential new members: Beware of FALSE ADVERTISING by AAA!!!!!!!
They DO NOT and WILL NOT have your back.. By the way, I have been a loyal member for 15 years.
Review about: American Automobile Association Membership.
Reason of review: Not as described.
Monetary Loss: $600.
Preferred solution: Full refund.
I didn't like: Delay and rude denial of the claim, False advertising.