100% full Not resolved
1.7
Details
Customer service
Price Affordability
Product or Service Quality
Staff
Value for money
Website
2 comments

Filed claim for Car Travel Interruption Reimbursement following auto accident in which car was totaled and my husband injured.My Plus policy states I have up to $1000 in reimbursement coverage of hotel, meals and transportation home costs.

After 2 months under review, my legitimate claim was DENIED due to small print (Not mentioned in benefit advertisement). In other words, the accident doesn't matter, as it was not conveniently timed according to the wording of the policy. We are left holding the bag for car rental and extra hotel costs because of TRICKY LANGUAGE in policy. Potential new members: Beware of FALSE ADVERTISING by AAA!!!!!!!

They DO NOT and WILL NOT have your back..By the way, I have been a loyal member for 15 years.

Review about: American Automobile Association Membership.

Reason of review: Not as described.

Monetary Loss: $600.

Preferred solution: Full refund.

I didn't like: Delay and rude denial of the claim, False advertising.

Had an Experience with American Automobile Association?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
Oakland, California, United States #941971

you should really read what you buy.Road trip interruption is an emergency roadside service, does not apply to accidents.

you have to be more than 100 miles away from home.

sounds like you were trying to cheat the company and it didnt work.better luck next time.

Anonymous
Greensboro, North Carolina, United States #920005

I feel your pain about AAA, I switched to a better company about a year ago.Although I canceled my membership with AAA, I still needed roadside assistance.

Email me at successteam84@gmail.com and I can share with you about the AWESOME company I switched to.Hope to hear from you soon!

You May Also Like

Mavis Discount Tire - They told me I needed a spring for my jeep liberty and had to buy a pair at $180.00 plus tax and labor, turns out I had no broken spring. Mavis Discount Tire "On April 14, 2017 I brought my 2005 jeep liberty to the Mavis Tire in Yorktown Heights, NY (see attached receipt) for a flat tire repair. They advised me when..." Read more American Automobile Association - Automobile Club Of Southern California is a Fraud!     Do Not Do Business With Them! American Automobile Association "I wrote this review back on Saturday, December 12th, 2015 and a lot of what I am going to say is a repeat, but there will be some updates as..." Read more SafePro Auto Glass.... Safepro Auto Glass "I am the Owner of SafePro Auto Glass. I have balanced my life with God, Family, giving our Customers a "Legendary" Service Experience and Giving Back to the Community. Currently,..." Read more Maaco - Overspray Maaco "I spoke the mando, the so called operator, i submitted a 1996 red ford mustang, and to save some money i told him not to paint the door jambs or..." Read more Discount Tire Store Txh56 On 2927 Southwest Fwy 77098 - Took almost 3 hours to service a tire. Discount Tire Store Txh56 On 2927 Southwest Fwy 77098 "I arrive at 11:15 AM. They let me know my truck is ready at 1:50 PM and told me I have to pay for a new warranty. They replace the..." Read more Ray Padula - Terrible Product and  Customer Support Ray Padula "I have bought the sprinkler system a couple of years ago but used for the first time late last year. Now the nozzles are pointing downward and do not come..." Read more Omni Hotel - AVOID AVOID AVOID AVOID Omni Hotel "NO WELCOME DRINK NO WATER PRESSURE IN THE VILLA MOLD IN THE BATHROOM BLOOD STAINS ON FRESH SHEETS STAINS ON FRESH TOWELS BUGS ALL OVER THE TOILET DINNER RESERVATIONS POLICY..." Read more Superjeweler - 3/4 Halo Ring Superjeweler "I am writing my review on the 3/4 Halo enhanced clarity ring I bought from Superjewler for $899.00 on 8/7/2017. Let me start by saying after reading the reviews I..." Read more